independent call recording on multiple phone lines,
extension with more phone lines possible,
excellent sound quality,
phone tapping of any call,
automatic recording of:
all the calls,
outgoing calls only,
incoming calls only,
optional recording initialization while a volume increase
is observed, what allows to record calls performed on radio
phones, radio stations and other devices equipped with audio
or headphones output,
optional asking for permission to record the call,
storage of information about unanswered incoming call,
measurement of the operator's ring tone reaction time (delay
in getting the phone),
possibility to end the recording manually during the call,
a note can be introduced to any call.
Call playback
call playback independent of the recording,
call search back and forward, pause, and search for a specific
moment in the call,
call graphical representation, possible to be enlarged,
remote access to calls archive through a web browser (www
server embedded).
Number identification
caller's number identification,
outgoing call's number identification,
support of MSN numbers,
caller's number provided even before the phone is answered,
information of the last call recorded, including the identified
phone number (date and note),
number localization (number zone, carrier of the caller,
chosen international carrier, country),
phone book embedded that allows to define individual numbers,
as well as number pools.
Recorded calls archive copies
recorded calls storage period limited only by disc capacity
of the PC,
automatic control of available disc space: the oldest recordings
are removed as a defined period expires, or as the disc space
is full,
easy generation of archive copies,
archive copies can be stored directly on a CD/DVD (requires
Nero software),
easy browsing through the archive copies in the recorder's
software,
selected recorded calls storage (recompression) in any
format.
Other features and capabilities of the FonTel
recorder
searching the recorded calls by line's number, date, call's
number, note, time period,
printing the list of calls,
export of the list of calls to CSV format,
statistical data of the amount and duration of the recorded
calls presented in views and reports:
views sorted by time period: day, week, month, year,
views sorted by call direction: incoming, outgoing,
unanswered calls,
views sorted by phone line,
summaries or time-limited summaries,
possible restriction of access to the program and the recorded
calls,
the recorder program can remain totally hidden,
collaboration with other systems through the access to
API,
collaboration with phone exchanges and other telephone
devices,
software upgrades free of charge,
no intervention into the existing phone network required,
